Build the Electrical Safety Together
Frequently Asked Question
We have a professional technical team to provide customers with customized production and services
Q: Warranty and Return Policy
A: 1.All of the products have been tested before shipping out.
2.We have the best after-sales service team; if any problem occurs, our team will do its best to solve it for you.
Q: How do I get the samples?
A: Please contact customer service or leave a message, and provide your contact information. Once we receive your message, we will contact you immediately to discuss the sample details with you.
Q: How can you ensure your After-sales Service?
A: We ensure our after-sales service is provided in strict accordance with the contract, so that customers can use our products with confidence.
Q: How to proceed an order?
A: 1. Let us know your requirements or application scenario.
2. We will quote a price according to your requirements or our suggestions.
3. The customer confirms the samples and places a deposit for the formal order.
4. We will arrange production.
Q: How to control product quality?
A: Our company has its own laboratory, and for large quantities of products, we will randomly select samples to test their quality. Every product will be tested for voltage and current, and these tests must pass the required standards.
Q: How about the pre-sale and after-sale service?
A: Before placing an order, we will discuss full product details, price details, delivery details, installation details, etc. After the order, we will provide technical support.
Q: Are you a trading company or a manufacturer
A: We are a professional manufacturer specializing in orthopedic and sport products, and we sell our products directly to our clients.
Q: Can you do OEM and ODM?
A: Yes, both OEM and ODM are acceptable. Materials, colors, and styles can be customized. We will advise you on the minimum order quantity after discussion.
Q: Can we use our own logo?
A: es, we can print your own logo according to your requirements.
Q: Can you do our own packaging?
A: Yes, you just need to provide the package design, and we will produce the packaging as you want. We also have professional designers who can help you with the packaging design.
How can we rank as the #1 most popular supplier in Power Distribution Equipment
We have a professional technical team to provide customers with customized production and tailored services.
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Get in Touch
If you have any questions, we look forward to hearing from you.
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